Testimonials Physiotherapy When I came to Action First I was enduring periods of intense pain in my lower back. Within a short period of time with treatment and advice I was able to lead a more normal life (it no longer takes up to 20 minutes in the mornings!). By Mr U
May 2022 Physiotherapy
I have endured back pain for most of my life – I was informed in my teens I had a scoliosis of the lower spine. About 4 years ago I started to experience back pain that I could only describe as “not my usual pain”. This pain started to become limiting and at times unbearable. The morning was the worst and the act of washing and dressing not only took time but caused a lot of tears. Moving in general also caused a lot of pain. My usual practitioners seemed unable to help or comprehend my pain. Eventually walking became extremely painful and it was at this time I finally took the advice of both my daughter and personal trainer to contact Kirsteen at Action First.
From our first meeting she seemed to realise I really was in pain and after listening carefully to my tale of woe, told me I need to stop everything and rest, (lock-down did help compliance with this instruction!) and also seek an MRI scan. Whilst waiting for the scan I received weekly massages and had exercises to try. Also Kirsteen thought it would be beneficial to have occasional sessions with her colleague, Harriet. As well as being a physio, Harriet also had expertise in Pilates and scoliosis.
An MRI scan was eventually completed and Kirsteen helped me navigate what was said about my spine. Unfortunately a neurosurgery “fix” was out of the question, but I was able to access an injection into the nerve that was being trapped. (This injection was successful but it has a finite life.)
Their hands on attention, the carefully considered exercises and their encouragement have not only helped lessen the pain but has allowed me to become more active and achieve a more positive outlook.
Throughout this time I have learnt a lot about my back and more importantly am learning how to manage my situation. I will not get better but am grateful that Action First, (as well as my trainer), are supporting me in improving my situation.
By Mrs S S
April 2022 Physiotherapy Brilliant service, from booking to treatment. Hazel is fantastic, always accommodating and flexible. Fantastic service, love it here !! , By Ms P W April 2022 Physiotherapy I have been coming for a few years now, I would highly recommend Action First. I like how professional and friendly reception are and the treatment I get is consistent and helps me every time, so really keep doing what you are doing all of you !! , By Mrs T P April 2022 Physiotherapist Action First look after their patients in a calm professional way. They listen to their patients and then do amazing physio. I come for a reset every 6 weeks which means I am able to do all the activities I enjoy like running, Pilates Yoga and PT. Thank you Action First! , By C J E march 2022 Physiotherapist I am sorry I did not come here sooner. It has been so good and I feel better than ever. Thanks again. , By Mr J K march 2022 Physiotherapy I've been coming to see Adele for nearly a year. She has helped me recover following an accident. She has been amazing throughout. Her knowledge and experience is second to none. She is thoughtful and extremely patient, nothing is too much for her. Outstanding at her job, couldn't recommend or rate her higher. Grateful for all her help and support , By Miss A P March 2022 Physiotherapy Have been attending Action First for a few years now. Always greeted by reception team - so friendly. The treatment I receive keeps me mobile. , By Mrs Z B March 2022 Sports Massage I visit Action First every 4 weeks for a sports massage. Everyone at Action First are very professional, helpful and friendly. I can honestly say I really enjoy visiting the clinic. Not only do I feel "fixed" after my treatment, I feel a positive vibe for the rest of the day. , By Mrs S P March 2022 Physiotherapy Adele is doing an amazing job. After a year of the worst pain I am returning to a fitter, stronger me. With great after care to do at home (which has proven a life saver). I am so happy with my treatment. Many thanks. , By Miss N B March 2022 Physiotherapy Everyone is good and very professional. Very good treatment. , By R B March 2022 Physiotherapy Absolutely love it here. Friendly, warm atmosphere. Life long customer right here! , By Mr J M March 2022 Physiotherapy Today will be my 10th visit since my accident. The treatment has been fantastic. I have improved every visit. I can now stand upright without crouching. Walking is a lot easier with little pain or discomfort. Thank you Hazel for all the treatment and advice you have given to myself and my family members. , By Mr P G March 2022 Physiotherapy After needing treatment for several months all the staff at Action First have been fantastic. Not only was I expertly treated but was also given explanation of the what's, whys and when's. I could not recommend enough. , By Mr L G March 2022 Physiotherapy Very professional, very friendly staff, spot on with treatment. Highly recommended. , By Mr Lamb February 2022 Reiki Using her Reiki talents and intuitive awareness, Sian helped me through a very difficult period of my life. Mentally I was exhausted; I was barely functioning as a person let alone, mother, wife and colleague, and I was living in a state of constant anxiety. Sian gave me distance Reiki and a feeling of relief & peace overcame me. The fear subsided, the panic stopped and I felt hopeful about regaining myself. On other occasions Sian has provided Reiki to help with relaxation, meditation and provided insights. Her ability is really powerful and truly beneficial. I believe she helped save me from burnout at that point in my life. , By Mrs D R September 2021 Reiki I had a distance Reiki session with Sian. She gave me some very relaxing music to listen to whilst she did the Reiki and then she chatted to me about the energy she was feeling during the session and the insights this had given her. The process was quite emotional. I felt she was well attuned to what was going on with me and her reflections were very helpful. , By Mrs KR September 2021 Physiotherapy In the space of a few weeks, with manipulation and acupuncture Kirsteen has given me relief from pain and headaches that I have suffered with literally for years. I would recommend her to anyone , By Mr JK April 2021 Physiotherapy and Pilates Grateful for their care and understanding, not only for my body but for my mind too. Happy body = ability to ease my mind through exercise!! , By Mrs S W March 2021 Physiotherapy and Pilates I would just like to say a huge thank you to all staff at Action first! I have been made to feel really welcome, which is very difficult under the circumstances at the moment. The staff are wonderful, friendly and always make me feel at ease. Most of all I would like to say a huge thank you to Adele for her time and efforts in giving me my arm movement back when I thought that all hope had gone! After my accident I was told by the hospital that my arm would never be straight and movement would always be restricted. After several sessions with Adele I can now practically straighten my arm and most of my movement is back. I still have a little more of the way to go, but I have no doubts what so ever, that Adele will go out of her way to make sure that she has tried and done all she can for a full recovery. If I ever need any treatment in the future, I know where I will be going! , By Mrs S M March 2021 Physiotherapy and Pilates My wife and I have been attending Action First for the last 2 years for physiotherapy sessions and more recently pilates classes.The staff are all professional, friendly and make you feel very welcome.The physio sessions with Harriet have greatly improved our respective neck and shoulder ailments. She not only alleviates the discomfort, but also provides information on the possible causes and suggests exercises to work on, in between sessions. The pilates classes which Harriet runs are also really helpful. The classes are small enough, so that some of the exercises can be tailored to individual needs. We would thoroughly recommend, both Action First and Harriet as a first class physiotherapist. , By Mr & Mrs F February 2021 Physiotherapy / Pilates Fantastic & friendly, always making everyone feel comfortable, very knowledgeable and helpful, always recommended more than doctors to any friends & family with muscular problems , By Mr KB February 2021 Physiotherapy I had a shoulder injury that was wrongly diagnosed by doctors and phone appointments while in lockdown, I cannot tell you the pain and how it brought me to my knees mentally. Adele at Action First truly saved my life from the first appointment where I sat in tears pleading to be helped to now where every appointment she has given me ongoing support with my concerns and help and pain relief with her magic hands. I will be eternally grateful. , By Miss L K February 2021 Physiotherapy Services | Snaith | Yorkshire After spending 9 days on my front, not being able to move, time in hospital, and in immense pain, i contacted Action First. Kirsten was brilliant. Fit me in between clients the next day. She was absolutely brilliant . Acupuncture was not something i would have considered. Came back 3 days later, and did the next stage. Although it will be a while before i am back to normal, she got me moving, and mobile. The staff over the phone are fantastic. All round 5 star plus recommendation. , By Mrs H January 2021 Physiotherapy The staff are very friendly Specially Christine I would recommend a sports massage by Hazel , By Mr M February 2020 Physiotherapy I went to see action first with severe lower back pain and after a couple of sessions of physio and acupuncture and some exercises at home feel better now than I have in a long time. Highly recommended. , By MR I W December 2019 Physiotherapy excellent service and excellent staff highly recommended , By Mr S H December 2019 Physiotherapy Treated by Kirsteen after my car accident, she is very professional, friendly and provides a superb service. would recommend her to anyone. , By Miss K K December 2019 Physiotherapy & Pilates Have been using Action First Physiotherapist now for over 2 years with various muscle complaints and cannot recommend them highly enough. Adele has now joined them and although she puts you through the mangle I certainly am feeling as though my body is starting to heal. There is also a class of chair Pilates with Craig for those of us who are not so mobile doing exercise on the floor. Can recommend this to those of you who want gentle exercise. , By Mrs G November 2019 Hypnotherapy After 2 years of trying other alternative treatments, i now, after just a few weeks of hypnotherapy with Rebecca, feel the best i have felt in a long time! , By Facebook review November 2020 Physiotherapy Action First have been superb in all the sessions i have attended. Everyone is friendly. First impressions at reception were of Friendly and cheerful staff.
Physios all very Knowledgeable. Very reassuring to receive the reminders text and emails. Good office environment, clean, tidy and safe.
By MR L
Oct 2019 physiotherapy Friendly and welcome approach both at reception and my treatment . Made me feel at ease. The treatment was very informative, taking account of background information and thorough explanatoin of treatment, exercises and techniques for my ruptured achilles tendon.
By MR B A Physiotherapy Very professional service tailored to individual needs. Would definitely recommend, helped me to feel better in no time at all. , By Mrs DH June 2017 Sports therapy Been coming to Action First for a number of years and it has really helped me to keep active playing different sports. , By MR SW May 2017 Yoga Been practising Yoga with Janet for 3 months now and really look forward to my weekly session. Always lots of variety and different poses and stretches which keeps it interesting. Janet is very calm and encouraging - perfect for relaxation. , By Kay July 2018 Relaxation I have attended several relaxation and meditation classes with Janet at 'Action First Physio in Snaith'. Janet is absolutely fantastic. Her sessions are so relaxing, I get quality me time and it's just what the doctor ordered after a busy and stressful week! Would highly recommend! , By Alison June 2018 Hypnotherapy Rebecca is highly recommended. We saw her for 6 sessions of hypno-birthing (plus lots of individual practice in the time between the sessions using her resources provided). This helped us to have a natural birth without any other pain relief. Along side this we felt calm and in control through the birth process which made the journey much easier. Rebecca was very friendly, professional and offered appointments at flexible times and locations. We would recommend hypno-birthing on a 1:1 basis and found the skills invaluable., Sept 2018 Hypnotherapy I can't thank Rebecca enough. In just 4 weeks I feel so much better. The teeth grinding has completely stopped, I feel more confident and so much better about myself. Rebecca has given me techniques to help with the anxiety and daily life is so much more manageable. I feel like I've got my life back!, Aug 2018 Hypnotherapy I feel like I've made such a lot of positive changes in a very short space of time. I now have ways to manage the anxiety and feel that I have a much more positive mindset and outlook on life!, July 2018 Hypnotherapy Without our hypnotherapy sessions and the recording it would never have been possible to overcome my fear of flying! Thanks again for the service you provided and to others who are stuck in life, I am so glad I came to see you!, July 2018 Hypnotherapy Never having done anything like this before, I was quite apprehensive. On first talking to Rebecca all my fears went away. I think it was how nice and how special she made me feel. The way Rebecca gathered information about me and my life without really realising what was happening it was remarkable. As the weeks went by these facts appeared in the sessions and it was wonderful. The experiences I felt during the sessions were unbelievable and and I came away on top of the world. I hope this continues and I am determined it will! I would recommend Rebecca to anyone who needs help as she is a kind and helpful person who I wouldn't hesitate to contact if I needed help in the future. , By Shelia Feb 2018 Hypnotherapy Having been diagnosed with PTSD by my doctor I suffered from Severe Anxiety and depression. The condition was debilitating and affected my everyday life. I decided to try hypnotherapy as a last ditch effort. I contacted Rebecca after researching online, and an initial consultation at which I found it to be informative and hopeful. Rebecca instilled that confidence and I began a course of therapy. I began to allay my fears and to realise the good forces in my life. Throughout my therapy Rebecca was professional, and caring. Despite my scepticism she found a way to help me. I now feel confident and forward thinking, life now feels good! , By Paul Jan 2018 Personal Training I booked training sessions with Steph to lose weight and tone up before my wedding. When I first started seeing her I was out of shape, depressed about how I looked and wanted to lose a stone! During the year I trained with her I ended up losing 2 stone, became fitter than I've ever been in my life and gained so much more confidence in myself. Training with Steph completely changed the way I thought about diet and exercise, and as I saw results I looked forward to our sessions every week. Steph is a perfect balance of being encouraging and professional without being intimidating, which was perfect for me as someone who was a little scared of going to a personal trainer. I wouldn't hesitate to recommend Steph to anyone. I would have definitely continued our sessions had I and her not moved out of the area, DEC 2017 Sports Therapy I was recommended to see Ian to help with my stiff legs. My visit proved worth while, so will be repeating my visits. A point of note is that Ian seems to sit well as an addition to a full physio visit with Kirsteen for those with multiple needs of attention. , By MR C Sept 2019 Physiotherapy/ Pilates / Foot Clinic Without the on going treatment given to me from Action First my chronic issues would be far worse. My problems are met with understanding and solutions. My visits are relaxed and fit into my busy routine nicely. An on going continuation from my first visit over 3 years ago that required this professional and effective support. Thank you!, Dec 2018 Physiotherapy/ Pilates / Foot Clinic Absolutely amazing, wonderful service. Kirsteen is a miracle worker. I would never be as mobile as I am now if i didn't have regular treatments. Thank you so much. Lovely staff too., Dec 2018 Physiotherapy / Pilates Action First staff are always friendly, professional and encouraging. I have attended Pilates and physio sessions and both have proved beneficial in muscle strengthening, giving me confidence to continue and increase exercise. , By Mrs AH Dec 2018 Physiotherapy I have been seeing Kirsteen for a number of years for regular, monthly maintenance massages. It has proved very successful for me as i rarely get injured. I also find advice on exercises or stretches to do at home or in the gym invaluable too. , By Mr T.C OCT 2018 Physiotherapy / Sports therapy I started Triathlon 4 years ago after suffering with mental health problems. The exercise helped free my anxiety and has given me the confidence to make goals and reach them, in fact smash them! In December I entered a race in Wolverhampton and earned myself a place to represent GB in the age group team in the World Aquathlon Championships in Denmark 🇩🇰 in July. I put in lots of training, but unfortunately the extra training load left me with a lot of pain in my ankles and feet and I was unable to walk never mind run. I was absolutely gutted. After booking an appointment at Action First physiotherapy I was on the road to recovery and back to Denmark. The fantastic therapy not only got me back running but knocked me over a minute for my 5km personal best! I am delighted to have the support of an amazing physiotherapist and look forward to many more events. , By Mrs W July 2018 Physiotherapy / Sports therapy I would thoroughly recommend Action First as it has helped so much with my recovery after a serious road traffic accident. I cannot thank them enough for all they have done for both myself and my husband. The physiotherapist and staff have been very helpful and a pleasure to know! , By Mrs B April 2018 Physiotherapy Came to you last Saturday morning, with a pain in my knees that had been with me for over a year, 30min with you and 4 days later following the program you gave me, I just can�t believe I have no pain and full movement in my knee, and I know I will be back running this weekend, unbelievable absolutely fantastic, thank you for helping me get my life back , I really thought a hospital operation was going to be the only thing that was going to fix it , so glad I called in. , By P Harper Jan 2018 Physiotherapy After suffering with intense back/hip pain for almost a month and being prescribed increasingly strong medication I visited Kirsteen for physiotherapy. Within two days of my first session I no longer needed any of my pain medication and was able to return to work. I can not recommend her highly enough, she�s fantastic! , By Debs Smith Jan 2018 Physiotherapy Following back surgery in 1995 for a collapsed disc I have suffered constant pain. Over the years several discs have rotated or tilted leaving me with a significant curvature of the spine and chronic pain which has been managed by strong medication.After watching a TV programme about ways to manage pain, I spoke to my GP who recommended KIRSTEEN at ACTION FIRST, who is local to me.Feeling a little unsure at first I followed his advice and have not regretted it for one second. That was on the 9th June 2017.....Now in October I have just returned from a very active 3 week holiday in southern Italy, walking up and down step narrow streets, and steps in historical towns; venturing down into amazing caves and grottos; and walking miles! All thanks to Kirsteen.She has worked hard on my neck, back and legs; given me an exercise routine I have never done before, which is now progressing to Pilates, and I am at a stage where I can reduce my long-term medication. ' I cannot fully explain in words how great it is to live without constant pain, and to be active with my small grandchildren'. Thanks Kirsteen By Mrs F Physiotherapy First class from the setting foot in the door excellent service from every one will certainly if needed return in a minutes notice really impressive. Friendly and knowledgeable staff , By JT February 2019 Physiotherapy Friendly and knowledgeable staff. Communication is excellent , By SB February 2019 Physiotherapy "Excellent personal service, friendly staff. they really know what they are doing and the best way to ease your pain and improve your mobility. I am so much better physically and mentally than I was 6 months ago from regular sessions. I recommend these guys to everybody!" , By Ms B Jan 2018 Physiotherapy Since a serious road traffic accident 25+ years ago I had always relied on private Osteopathy which I had always been very satisfied with. However after relocating to this area and trying a couple of local Osteopathic options I could not find one I was comfortable with, or that made a difference so I gave up looking and resigned myself to managing the pain with monthly massages, exercise and heat treatment.
When I was diagnosed with TMJ after nearly 2 years of insufferable & constant facial & jaw pain and a private dental specialist advised it was often linked to neck or postural issues, I found Kirsteen�s website and decided to give private physiotherapy a try.
I have to admit having never received effective physiotherapy or acupuncture through the limited NHS treatment offered over the years, I had serious doubts about paying privately for physiotherapy, especially as I am on a single and limited budget. But I can honestly say I�ve never looked back and highly recommend anyone having any similar doubts to book an appointment with Action First today.
My case has been extreme and it�s only been due to the expertise, care, understanding and patience of the staff at Action First that I have reached the stage where it has totally transformed my life and outlook. I still attend clinic on a regular basis every 6 to 12 weeks as a preventative maintenance programme which we regularly review and adapt according to improvement or requirement, so I simply can�t recommend Action First enough.
My 80 year old father had his first appointment with Kirsteen a few weeks ago for ongoing knee pain and neck pain which he�s suffered with for years. He came away from his first consultation feeling more positive than I�d seen him in a long, long time and he has his second appointment in a couple of weeks.
By Lisa M
December 2016 Physiotherapy
Early in 2015 I suffered life changing injuries from a serious road traffic accident. I had rapid evacuation by the wonderful, and fully charitably funded, Yorkshire Air Ambulance to LGI. I spent over 9 hours in emergency surgery and then was into the recovery stage. Initially, my predicted outcome wasn't looking to anything like towards a speedy recovery. I initially relied on the usual route of available care from the local authority to the Snaith area for my initial physiotherapy treatments. My sleeping was limited, as was my ability to walk unaided and move my left arm and right wrist effectively. This went on for months before I realised that another option was available to me with Kirsteen and Ruth at Action First.
My first treatments were scoped to my upper body problems. I literally could not believe that after my first visit I experienced the first full night of sleep I had experienced for a very long time. Without hesitation I requested subsequent treatments to include assessment and treatment for my inability to walk unaided. It seemed quite remarkable that in a very short space of time I was able to take my first steps without any aid, all be it limited in distance and now I am able to walk completely normally. I am realistic that the injuries I suffered are never to lead to 100% recovery, but it is without any doubt without the accurate care given to me by Kirsteen and Ruth my rate of recovery would have been extremly slow. It is also without doubt I will continue my on-going treatment with Action First for the rest of my days to ensure my physical standard of life continues to have the best possible chance.
By Mr GC
January 2016 Physiotherapy
My name is Dr E and am the surgeon who operated on Mrs A.
I just wanted to send you an e-mail to report how successful you have been in getting Mrs A to recover from her revision knee surgery. She came to clinic today with such a positive attitude and with a great range of movement and with a comfortable knee. She attributes a lot of this success to your expertise, and I'd agree with her.
Well done and thank you.
By Dr E As A Surgeon With A Very Happy Patient Thank You